10 REMOTE SERVICE Efficient online support to protect your production. In a case of emergency, we can be on site quickly, but at best this is not even necessary. In two out of three cases, the MINDA Remote service can avoid the technician deployments, or significantly shorten them due to an optimal preparation. You give us the go-ahead for our service experts, and they directly access the control and visualization of your systems and support you in troubleshooting. In this way, we achieve an efficient troubleshooting, which additionally protects your production. Advantages at a glance: • Reduction of unplanned shutdown times due to efficient support • Optimization and avoidance of technician visits • Optimum preparation of technician interventions
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